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Objective SNAPmobile iOS is a softphone with portal capabilities including a SIP softphone, contact management, answering rule management, extension dialing,...
April 1st, 2026 386 views 0 likes
Description SNAPmobile is a softphone with portal capabilities including a SIP softphone, contact management, answering rule management, extension dialing, visual...
April 1st, 2026 416 views 0 likes
User Context How to sign in to the VIP Mobile app? How to log in to the VIP Mobile app?...
April 6th, 2026 468 views 0 likes
Description VIP Mobile is a mobile app that you log into using your iPhone or Android device, and it functions...
April 6th, 2026 721 views 0 likes
User Context I want to make a call in the mobile app I want to make a call on the...
April 6th, 2026 292 views 0 likes
User Context I want to transfer a call How can I transfer a call in VIP Mobile app Procedure...
April 6th, 2026 290 views 0 likes
User Context How can I add another call to my current call How can I do a conference call How...
April 6th, 2026 327 views 0 likes
User Context How can I speak with the person before transferring the call Procedure Select Attended Transfer. This action...
April 6th, 2026 279 views 0 likes
How To: VIP Mobile App - Make a Call Symptoms I want to make a call in the mobile app...
April 6th, 2026 333 views 0 likes
How To: VIP Mobile App - Add Another Caller to a Call Symptoms How can I add another call to...
April 6th, 2026 330 views 0 likes
User Context How to access the VIP Mobile App Procedure via Web Browser Using your web browser, navigate to...
April 6th, 2026 500 views 0 likes
Description The VIP Web Phone allows the user to utilize their computer as a “soft phone” to make and receive...
April 6th, 2026 281 views 0 likes
User Context How to transfer a call Procedure Select the Transfer button Select either to transfer to one of...
April 6th, 2026 319 views 0 likes
User Context How to park a call in Webphone Procedure Select Park call Select an available call park to...
April 6th, 2026 321 views 0 likes
User Context How to check voicemail Procedure Within the Crexendo Web Phone, select Voicemail from the navigation pane. The...
April 7th, 2026 253 views 0 likes
User Context I need to check voicemail on my app Procedure If you have missed a call or received...
April 7th, 2026 214 views 0 likes
User Context VIP Webphone is not working properly VIP - Webphone Troubleshooting Procedure Follow the instructions below: Confirm the...
April 30th, 2026 467 views 0 likes
User Context Create conference extension Procedure Conferences are static extensions that allow multiple users to join a call and...
May 11th, 2026 113 views 0 likes
User Context VIP Mobile App users don’t see the shared mailbox Procedure Confirm the user is subscribed to the...
May 21st, 2026 110 views 0 likes
Objective This article provides troubleshooting steps for Acrobits-based mobile applications when SIP traces show push notifications being delivered, but the...
June 5th, 2026 174 views 0 likes