Crexendo CXHub
Agent, supervisor, and admin guides for CXHub.
I want to…
All topics
- CXHub: How to Add Music to a Campaign Introduction: This guide will provide the steps to adding your own music files to Campaigns & SMS
- CXHub: How to Create a Campaign Introduction This guide provides the steps to create several types of campaigns i Campaigns & SMS
- CXHub: How to Setup SMS Campaigns Introduction CXHub provides a quick and easy solutions to setup SMS Campaigns for Campaigns & SMS
- CXHub: How to Use the SMS Parking Feature Overview SMS Parking lets Agents pull waiting SMS conversations from the queue in Campaigns & SMS
- CXHub: Managing Outbound Campaign Data Who Is This Guide For? This guide is intended for sub-admins who are responsible Campaigns & SMS
- CXHub: SMS Integration Setup Guide Introduction The SMS Integration for Crexendo CXHub is done by directing all SMS Campaigns & SMS
- CXHub: Historic Reports Introduction Interaction Analyst is a web-based tool that allows access to histor Reports & Quality
- CXHub: Live Reports Stay informed on the latest customer experience trends and insights with real-time updates from CXHub's Live Reports. Reports & Quality
- CXHub: Voice of Customer (VOC) Unlock the power of customer feedback with CXHub: Voice of Customer (VOC) to enhance your customer experience strategy and drive loyalty. Reports & Quality
- How To: CXHub - Set Up QA (AI Quality Review) Configure parameters, categories, and templates so QA automatically scores recorded calls. Reports & Quality
- How To: CXHub - Set Up Voice of Customer (VOC) Configure snapshots, topics, and insights to analyze what customers say on recorded calls. Reports & Quality
- Crexendo CX/HTEC Series Supported Devices & Minimum Firmware Purpose: This guide lists Crexendo CX Series devices supported by Crexendo and th Setup & Support
- Crexendo CX: Network Requirements The information below contains various network requirements to make your VoIP Ins Setup & Support
- CXHub: Getting Started for Administrators and Supervisors Introduction CXHub is your access point to monitor and manage your call center an Setup & Support
- CXHub: Getting Started for Agents Introduction CX Hub is your access point to receive agent contact center calls, m Setup & Support
- CXHub: How to Submit a Ticket and Use the Support Portal Sign in to the support portal and submit or track a CXHub support ticket. Setup & Support
- How To: CXHub - Authorize Microsoft 365 Logins to the Support Portal Approve Microsoft 365 single sign-on so your team can log in to the Support Portal. Setup & Support
- How To: CXHub - Enable and Capture Logs Turn on and save Chrome console and network logs so Support can troubleshoot the agent toolbar. Setup & Support
- How To: CXHub - Optimize Google Chrome Chrome settings that prevent timeouts and keep the CXHub agent toolbar running smoothly. Setup & Support
No articles match this filter.