Symptoms
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I need to check voicemail on my app
Procedure
If you have missed a call or received a new voicemail, you will receive a notification on your phone, and the app icon will notify you.
There are two ways to check your voicemail from your mobile application: The Keypad and Visual Voicemail.
Keypad
When you have a new voicemail, your keypad will offer you to call your voicemail and enter your voicemail PIN.
Visual Voicemail
This option is in the VIP Menu. This screen does not call the audio voicemail system, but you can play your messages from here. You will be able to read your voicemails if the transcription function is enabled.
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| Apr 8, 2026 | Article revamped |