Upgrade the Software for Phone
How do I get the IP address of the device?
- From Home/Menu, select Settings.
- Select Status.
- Select Network.
- Select TCP/IP Parameters.
Set Up a New or Re-Flashed E-Series Device for Crexendo
Do the setup screens always appear in the same order?
No. The phone may display language, time, network, and agreement screens in different orders. Continue through them and accept required agreements.
Will the admin password I set during setup remain?
No. The admin password set during initial setup is temporary and will be overwritten after provisioning completes.
What should I do if I hit an unexpected page?
If you see the unexpected screen shown in this guide, select Cancel and proceed through the remaining prompts.
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| Jun 9, 2026 | Article migrated and revamped |