User Context
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How can I place a call on hold using my desk phone
Procedure
- Press Hold (soft key or hard key) during an active call.
- The line will typically flash to indicate the call is on hold.
NOTE: To resume a call on hold, press the flashing line/hold key for the call, or press Resume if shown.
Related Information
Escalation Information
Escalation Information: SD1
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Change Log
| Date | Description |
|---|---|
| May 6, 2026 | Article revamped |