User Context
-
VIP - GA Firmware List
Eligibility
Before you update, if your phone is managed/provisioned by Crexendo, avoid manual firmware changes unless instructed. Manual updates can cause provisioning or feature issues if the incorrect firmware branch is used.
Procedure
Desk Phones (Zero Touch Provisionable)
Yealink
| Device | Required Firmware Version |
|---|---|
| Yealink T21P E2 | 52.84.0.125 |
| Yealink T22P | 7.70.1.20 |
| Yealink T23G | 44.84.0.140 |
| Yealink T26P | 6.60.200.240 |
| Yealink T28P | 2.60.200.242 |
| Yealink T29G | 46.83.0.120 |
| Yealink T31G | 124.86.0.40 |
| Yealink T32G | 32.70.0.168 |
| Yealink T33G | 124.86.0.40 |
| Yealink T38G | 38.70.0.185 |
| Yealink T40G | 76.84.0.125 |
| Yealink T41P | 36.83.0.120 |
| Yealink T41S | 66.86.0.15 |
| Yealink T42G | 29.83.0.120 |
| Yealink T42S | 66.86.0.15 |
| Yealink T42U | 108.86.0.70 |
| Yealink T43U | 108.86.0.70 |
| Yealink T46G | 28.83.0.120 |
| Yealink T46S | 66.86.0.15 |
| Yealink T46U | 108.86.0.70 |
| Yealink T48G | 35.83.0.120 |
| Yealink T48S | 66.86.0.15 |
| Yealink T48U | 108.86.0.70 |
| Yealink T52S | 70.84.0.70 |
| Yealink T53W | 96.86.0.70 |
| Yealink T54S | 70.84.0.70 |
| Yealink T54W | 96.86.0.70 |
| Yealink T56A | 58.83.0.15 |
| Yealink T57W | 96.86.0.70 |
| Yealink T58W/Pro/Camera | 150.86.0.50 |
| Yealink VP59 | 91.86.0.20 |
Polycom
| Device | Required Firmware Version |
|---|---|
| Polycom VVX 101 | 6.4.4 |
| Polycom VVX 201 | 6.4.4 |
| Polycom VVX 250 | 6.4.2.0 |
| Polycom VVX 300 | 5.9.7.4477 |
| Polycom VVX 301 | 6.4.4 |
| Polycom VVX 310 | 5.9.7.4477 |
| Polycom VVX 311 | 6.4.4 |
| Polycom VVX 350 | 6.4.2.0 |
| Polycom VVX 400 | 5.9.7.4477 |
| Polycom VVX 401 | 6.4.4 |
| Polycom VVX 410 | 5.9.7.4477 |
| Polycom VVX 411 | 6.4.4 |
| Polycom VVX 450 | 6.4.2.0 |
| Polycom VVX 500 | 5.9.7.4477 |
| Polycom VVX 501 | 6.4.4 |
| Polycom VVX 600 | 5.9.7.4477 |
| Polycom VVX 601 | 6.4.4 |
| Polycom VVX 1500 | 5.9.7.4477 |
| Polycom Edge E100 | 8.0.2 |
| Polycom Edge E220 | 8.0.2 |
| Polycom Edge E300 | 8.0.2 |
| Polycom Edge E320 | 8.0.2 |
| Polycom Edge E350 | 8.0.2 |
| Polycom Edge E400 | 8.0.2 |
| Polycom Edge E450 | 8.0.2 |
| Polycom Edge E500 | 8.0.2 |
| Polycom Edge E550 | 8.0.2 |
| Polycom CCX 400 | 8.0.2 |
| Polycom CCX 500 | 8.0.2 |
| Polycom CCX 600 | 8.0.2 |
Snom
| Device | Required Firmware Version |
|---|---|
| Snom D120 | 10.1.54.24 |
| Snom D717 | 10.1.137.15 |
| Snom D735 | 10.1.137.15 |
| Snom D785 | 10.1.137.15 |
Grandstream
For the Firmware URL, go to Grandstream Firmware and Release Notes
| Model | Minimum Firmware | Target Firmware |
|---|---|---|
| GDS3702 | 1.0.3.18 | 1.0.3.18 |
| GDS3710 | 1.0.13.15 | 1.0.13.15 |
| GRP2612 | 1.0.6.25 | 1.0.7.32 |
| GRP2613 | 1.0.11.10 | 1.0.13.59 |
| GRP2614 | 1.0.11.10 | 1.0.13.59 |
| GRP2615 | 1.0.11.10 | 1.0.13.59 |
| GRP2616 | 1.0.11.10 | 1.0.13.59 |
| GRP2624 | 1.0.11.10 | 1.0.13.59 |
| GRP2634 | 1.0.11.10 | 1.0.13.59 |
| GRP2650 | 1.0.11.10 | 1.0.13.59 |
| GRP2670 | 1.0.11.10 | 1.0.13.59 |
| GXP-2130 | 1.0.11.1 | 1.0.11.103 |
| GXP-2140 | 1.0.11.1 | 1.0.11.103 |
| GXP-2160 | 1.0.11.1 | 1.0.11.103 |
| GXP-2170 | 1.0.11.1 | 1.0.11.103 |
| GXV3350 | 1.0.2.11 | 1.0.3.32 |
| GXV3370 | 1.0.2.11 | 1.0.3.32 |
| GXV3380 | 1.0.2.11 | 1.0.3.32 |
| GXW4216 | 1.0.2.11 | 1.0.31.2 |
| GXW4224 | 1.0.2.11 | 1.0.31.2 |
| GXW4232 | 1.0.2.11 | 1.0.31.2 |
| GXW4248 | 1.0.2.11 | 1.0.31.2 |
| GXW4248a | 1.0.2.11 | 1.0.31.2 |
| HT801 | 1.0.63.3 | 1.0.63.3 |
| HT802 | 1.0.63.3 | 1.0.63.3 |
| HT812 | 1.0.63.3 | 1.0.63.3 |
| HT813 | 1.0.19.6 | 1.0.19.6 |
| HT814 | 1.0.63.3 | 1.0.63.3 |
| HT818 | 1.0.63.3 | 1.0.63.3 |
| WP816 | 1.0.0.1 | 1.0.1.87 |
| WP820 | 1.0.6.1 | 1.0.7.85 |
| WP825 | 1.0.11.78 | 1.0.11.78 |
| WP826 | 1.0.1.87 | 1.0.1.87 |
Crexendo CX Series
| Device | Minimum Firmware | Target Firmware |
|---|---|---|
| Crexendo CX220 | 1.0.4.71 | 1.0.4.71 |
| Crexendo CX240 | 1.0.4.71 | 1.0.4.71 |
| Crexendo CX270 | 2.0.4.71 | 2.0.4.71 |
| Crexendo CX340 | 2.0.4.71 | 2.0.4.71 |
| Crexendo CX350 | 2.0.4.71 | 2.0.4.71 |
| Crexendo CX430 | 2.0.4.71 | 2.0.4.71 |
Mitel
| Device | Minimum Firmware | Target Firmware |
|---|---|---|
| Mitel 6915 | 6.5.0.224-SIP | 6.5.0.226-SIP |
| Mitel 6920w | 6.5.0.224-SIP | 6.5.0.226-SIP |
| Mitel 6930w | 6.5.0.224-SIP | 6.5.0.226-SIP |
Conference Room Phones
Yealink
| Device | Required Firmware Version |
|---|---|
| Yealink CP860 | 37.81.0.10 |
| Yealink CP920 | 78.76.0.15 |
| Yealink CP925 | 148.86.0.5 |
| Yealink CP930 (DECT Yealink W60B) | 77.83.0.65 |
| Yealink CP935W - Base (DECT Yealink 70B) | 149.86.0.10 |
| Yealink CP935W | 149.86.0.10 |
| Yealink CP960 | 73.86.0.20 |
| Yealink CP965 | 143.86.0.10 |
Polycom
| Device | Required Firmware Version |
|---|---|
| Polycom SoundPoint 5000 | 4.0.16 |
| Polycom SoundPoint 6000 | 4.0.16 |
| Polycom SoundPoint 7000 | 4.0.15 |
| Polycom Trio 8300 | 7.2.4 |
| Polycom Trio 8500 | 7.2.4 |
| Polycom Trio 8800 | 7.2.4 |
Gateway/Analog Devices
NOTE: For the Firmware URL for Grandstream devices, go to Grandstream: Firmware and Release Notes
| Device | Minimum Firmware | Target Firmware |
|---|---|---|
| Grandstream GXW4216 | 1.0.2.11 | 1.0.31.2 |
| Grandstream GXW4224 | 1.0.2.11 | 1.0.31.2 |
| Grandstream GXW4232 | 1.0.2.11 | 1.0.31.2 |
| Grandstream GXW4248 | 1.0.2.11 | 1.0.31.2 |
| Grandstream GXW4248a | 1.0.2.11 | 1.0.31.2 |
| Grandstream HT801 | 1.0.63.3 | 1.0.63.3 |
| Grandstream HT802 | 1.0.63.3 | 1.0.63.3 |
| Grandstream HT812 | 1.0.63.3 | 1.0.63.3 |
| Grandstream HT813 | 1.0.19.6 | 1.0.19.6 |
| Grandstream HT814 | 1.0.63.3 | 1.0.63.3 |
| Grandstream HT818 | 1.0.63.3 | 1.0.63.3 |
| Linksys SPA 8800 (Manual Provision only) | Device is End of Life | — |
Cordless Devices
| Device | Minimum Firmware | Target Firmware | Firmware URL |
|---|---|---|---|
| Grandstream WP816 | 1.0.0.1 | 1.0.1.87 | https://www.grandstream.com/support/firmware |
| Grandstream WP820 | 1.0.6.1 | 1.0.7.85 | https://www.grandstream.com/support/firmware |
| Grandstream WP825 | 1.0.11.78 | 1.0.11.78 | https://www.grandstream.com/support/firmware |
| Grandstream WP826 | 1.0.1.87 | 1.0.1.87 | https://www.grandstream.com/support/firmware |
| Snom M100KLE | 1.0.5.17 | 1.0.6.0 | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| Snom M500 | 10.1.84.12 | 10.1.198.23 | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| Yealink AX83H | 180.87.0.5 | 180.87.0.5 | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| Yealink W52P | 25.81.0.60 | — | — |
| Yealink W60B | 77.85.0.25 | — | — |
| Yealink W70B | 146.85.0.40 | — | — |
Paging
| Device | Minimum Firmware | Target Firmware | Firmware URL |
|---|---|---|---|
| Algo 8301 | 3.2.7 | 5.5.1 | https://www.algosolutions.com/firmware/algo-8301-5.5f.sfw |
| Algo 8373 | 1.6.5 | 5.5.1 | http://www.algosolutions.com/firmware/algo-8373-1.7.6-bundle.fw |
| Cyberdata Paging Adapter (Manual Provision) | 7.3.0 | — | — |
| Cyberdata Paging Server (Manual Provision) | 7.3.0 | — | — |
| Snom PA1 (Manual Provision) | 10.1.137.15 | 10.1.1169.13 | https://service.snom.com/spaces/wiki/pages/234331302/PA1+-+Firmware |
SIP Doorphone/Emergency Call Boxes
| Device | Minimum Firmware | Target Firmware | Firmware URL |
|---|---|---|---|
| Cyberdata (Manual Provision) | — | — | |
| Doorking (Manual Provision) | — | — | |
| Fanvil (Manual Provision) | — | — | |
| Grandstream GDS3702 | 1.0.3.18 | 1.0.3.18 | https://www.grandstream.com/support/firmware |
| Grandstream GDS3710 | 1.0.13.15 | 1.0.13.15 | https://www.grandstream.com/support/firmware/gds371x-official-firmware |
| Viking (Manual Provision) | — | — |
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| May 15, 2026 | Article creation. |