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Business Marketing Messaging

Problem: Business Marketing Messaging - Cannot Send MMS using Phone

Objective

MMS (Multimedia Messaging) in Business Marketing Messaging lets you send a file attachment (like an image, PDF, or contact card) along with a subject line and message text—helpful for marketing, announcements, and richer customer communications.
 

User Context

  • I’m trying to send MMS from my phone
     

Procedure

If MMS sending is not available in the mobile app, use the web platform.
 

Escalation Information

Escalation Information: SD3

If you have any questions, concerns, or issues, contact the Service Desk III (SD3) team.

 

Change Log

Date Description
Apr 28, 2026 Article revamped

 

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