Crexendo VIP
Calling, apps, voicemail, messaging, and system administration.
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- FAQs: CAIRO AI Receptionist What is created automatically when CAIRO is enabled for a domain? ConfigUI: CXDO_ AI Receptionist (CAIRO) & Voice AI
- How To: AI Receptionist - Activate Objective The CAIRO AI Receptionist is a customizable virtual assistant that answ AI Receptionist (CAIRO) & Voice AI
- How To: AI Receptionist - Configure Time of Day Routing Objective To ensure your AI Receptionist is ready to take calls during the approp AI Receptionist (CAIRO) & Voice AI
- How To: AI Receptionist - Manage Existing AI Objective The CAIRO AI Receptionist is a customizable virtual assistant that answ AI Receptionist (CAIRO) & Voice AI
- How To: AI Receptionist - View Analytics and Usage Objective The CAIRO AI Receptionist is a customizable virtual assistant that answ AI Receptionist (CAIRO) & Voice AI
- How To: Create a POSH AI Integration Introduction Posh is a third-party AI application used by financial institutions AI Receptionist (CAIRO) & Voice AI
- How To: Use Voice AI Studio Introduction Crexendo VIP Voice Studio enables you to create professional welcome AI Receptionist (CAIRO) & Voice AI
- Problem: AI Receptionist - Can't Log In to Marketplace User Context I can’t log in to the Marketplace authentication fails Procedure V AI Receptionist (CAIRO) & Voice AI
- Problem: AI Receptionist - Enabled Domain, but I don’t See the AI Receptionist User User Context enabled the domain I don’t see the AI Receptionist user or ConfigUI AI Receptionist (CAIRO) & Voice AI
- Problem: AI Receptionist - Redundancy Objective For added reliability, configure an alternate call flow to handle calls AI Receptionist (CAIRO) & Voice AI
- Problem: AI Receptionist - Troubleshooting Objective The CAIRO AI Receptionist is a customizable virtual assistant that answ AI Receptionist (CAIRO) & Voice AI
- Problem: Office Manager Can't See CAIRO Tile The AI Receptionist tile is missing from the portal: what to check. AI Receptionist (CAIRO) & Voice AI
- Error: Business Marketing Messaging - Campaign cancelled Objective After you send a campaign, Business Marketing Messaging displays status Business Marketing Messaging
- Error: Business Marketing Messaging - Messages rejected Objective After you send a campaign, Business Marketing Messaging displays status Business Marketing Messaging
- Error: Business Marketing Messaging - Sending limit reached Objective After you send a campaign, Business Marketing Messaging displays status Business Marketing Messaging
- Error: Business Marketing Messaging - Your account has insufficient funds Objective After you send a campaign, Business Marketing Messaging displays status Business Marketing Messaging
- FAQs: Business Marketing Messaging Sending a Message When should I use Quick Message vs New Message? Quick Message: Business Marketing Messaging
- How To: Business Marketing Messaging - Build Strong Condition Set for Automation Objective Automation conditions define when an automation should trigger. You can Business Marketing Messaging
- How To: Business Marketing Messaging - Create and Manage Contact Lists Create, sort, share, export, and delete contact lists for targeted messaging. Business Marketing Messaging
- How To: Business Marketing Messaging - Import Contacts Import contacts from a CSV or Excel file and map them to the right fields and lists. Business Marketing Messaging
- How To: Business Marketing Messaging - Removing Automation Condition Objective Automation conditions define when an automation should trigger. You can Business Marketing Messaging
- How To: Business Marketing Messaging - Schedule Messages Schedule one-to-one messages or campaigns to send later (prepaid accounts need auto top-up). Business Marketing Messaging
- How To: Business Marketing Messaging - Send a Message Send a text using Quick Message or New Message, and choose the sender and recipients. Business Marketing Messaging
- How To: Business Marketing Messaging - Send MMS (Picture Messages) Send images, PDFs, or contact cards by MMS, including supported file types and size limits. Business Marketing Messaging
- How To: Business Marketing Messaging - Send SMS Campaigns Send a bulk SMS campaign to pasted numbers, saved lists, segments, or an uploaded file. Business Marketing Messaging
- Overview: Business Marketing Messaging - Automation Actions & Settings What each automation action does: list changes, auto-replies, forwarding, unsubscribes, and webhooks. Business Marketing Messaging
- Overview: Business Marketing Messaging - Automation Conditions How conditions decide when an automation triggers, alone or combined. Business Marketing Messaging
- Overview: Business Marketing Messaging - Automations What automation templates are, where to find them, and best practices for testing and naming. Business Marketing Messaging
- Overview: Business Marketing Messaging - Campaign Status Notifications What each campaign status banner means after you send, and what to do next. Business Marketing Messaging
- Overview: Business Marketing Messaging - Message Status Definitions & Codes What each message status and delivery code means, and where to find them in campaign reports. Business Marketing Messaging
- Problem: Business Marketing Messaging - Automation Issue Troubleshooting User Context My automation isn’t triggering My automation triggers too often (fal Business Marketing Messaging
- Problem: Business Marketing Messaging - Can't Find Quick Message Icon User Context Where is the Quick Message icon in MessageMedia Eligibility This a Business Marketing Messaging
- Problem: Business Marketing Messaging - Cannot Receive MMS Replies Objective MMS (Multimedia Messaging) in Business Marketing Messaging lets you sen Business Marketing Messaging
- Problem: Business Marketing Messaging - Cannot Send MMS using Phone Objective MMS (Multimedia Messaging) in Business Marketing Messaging lets you sen Business Marketing Messaging
- Problem: Business Marketing Messaging - Contacts Imported but not on the Right List User Context Contacts imported but not in the right list Procedure Verify that Business Marketing Messaging
- Problem: Business Marketing Messaging - Contacts Unsubscribed after Import User Context Contacts are still unsubscribed after import Procedure Reimporting Business Marketing Messaging
- Problem: Business Marketing Messaging - Custom Field Missing from Mapping Dropdown User Context Custom field missing from mapping dropdown Procedure Use + Add cus Business Marketing Messaging
- Problem: Business Marketing Messaging - Import fails User Context Import fails contacts show as invalid Procedure Confirm file type Business Marketing Messaging
- Problem: Business Marketing Messaging - Message is Longer than Expected User Context Message is longer than expected My message uses multiple credits E Business Marketing Messaging
- Problem: Business Marketing Messaging - Missing Contacts User Context I am missing contacts I am missing lists I am missing segments El Business Marketing Messaging
- Problem: Business Marketing Messaging - No Attach message (MMS) Objective MMS (Multimedia Messaging) in Business Marketing Messaging lets you sen Business Marketing Messaging
- Problem: Business Marketing Messaging - Send Now Button is Disabled User Context Where is the Send Now button in MessageMedia Send now button is disa Business Marketing Messaging
- How To: Audio Monitoring Listen in silently on an agent's call for coaching or quality checks. Call Center & Analytics
- How To: Call Back for Call Queue Let callers request a callback instead of waiting on hold in a queue. Call Center & Analytics
- How To: Manage Calls Using the Attendant Console Answer, transfer, and monitor calls for your whole office from one screen. Call Center & Analytics
- How To: Navigate Call Center as a Call Center Supervisor Introduction Call Center for Supervisors gives a call queue supervisor the abilit Call Center & Analytics
- How To: Remove Barge IN This article lays out adding the dial translation to remove the account wide call Call Center & Analytics
- How To: Run Call Center Reports and Metrics Introduction VIP Call Center gives you the ability to gather data on queues and a Call Center & Analytics
- How To: Add Remote Storage Configuration Send call recordings to your own cloud storage for long-term keeping. Call History & Recordings
- How To: Edit Remote Storage Configuration Change where call recordings are offloaded for long-term storage. Call History & Recordings
- How To: Filter Call History Filter call history by date, user, or call type to find a call fast. Call History & Recordings
- How To: Navigate and Use the Call History Section of the Portal Introduction The Call History section of the VIP Portal shows any calls to and fr Call History & Recordings
- How To: Play Back an Archived Recording Listen to call recordings that were offloaded to remote storage. Call History & Recordings
- How To: Record Calls and Access Call Recordings Turn call recording on or off and listen to recordings (kept 90 days unless offloaded to external storage). Call History & Recordings
- Policy: Call Recording Retention How long call recordings and call records are kept, and your storage options. Call History & Recordings
- How To: Add Music On Hold to the Domain and to Call Queues Introduction Crexendo VIP Portal allows you to add customized hold music and mess Call Routing & Business Hours
- How To: Associate Time Frame with Auto Attendant Greeting Play a different auto attendant greeting during a specific time frame. Call Routing & Business Hours
- How To: Configure Outbound Caller ID by Area Code Objective This guide shows you how to create Caller ID-based routing for outbound Call Routing & Business Hours
- How To: Create a New Answering Rule Create an answering rule that controls how your calls ring, forward, or go to voicemail. Call Routing & Business Hours
- How To: Create a Night Mode Button Who is this Guide For? All Users (with access to Crexendo VIP Portal for Managers Call Routing & Business Hours
- How To: Create a Ring Group Ring several extensions at once, like a simple Ring All call queue. Call Routing & Business Hours
- How To: Create and Edit Auto Attendants Build a phone menu that greets callers and routes them to people, queues, voicemail, or a dial-by-name directory. Call Routing & Business Hours
- How To: Create and Edit Call Queues Route callers to a group of agents with Round Robin, Ring All, Linear Hunt, and other queue types. Call Routing & Business Hours
- How To: Create and Edit Time Frames Set business hours, after-hours, and holiday schedules, then tell your phone system what to do during each. Call Routing & Business Hours
- How To: Create and Use Conference Bridges Introduction Conference Bridges are a great way of meeting via telephone. This gu Call Routing & Business Hours
- How To: Create Conference Extension Set up a static conference extension that several people can dial into. Call Routing & Business Hours
- How To: Enable Flexible Caller ID Allow a user to choose which caller ID shows on outbound calls. Call Routing & Business Hours
- How To: Enable International Calling Turn on international calling for a user. Call Routing & Business Hours
- How To: Enable Time Frame for Domain Set up company-wide time frames for inbound call routing. Call Routing & Business Hours
- How To: Set Up Phones for an Executive and Assistant Ring both executive and assistant, hand off calls in one tap, and listen in without hold music. Call Routing & Business Hours
- How To: Time-Based Call Routing Route calls to different places depending on the day and time. Call Routing & Business Hours
- Problem: Calls Aren't Routing to After-Hours when Night Mode is On Night mode is on but calls aren't going to after-hours routing: how to fix it. Call Routing & Business Hours
- Problem: Cannot Get Out of Night Mode Night mode stays on: how to turn it off from Inventory and get normal call routing back. Call Routing & Business Hours
- Problem: Night Mode Button not Showing on Phone The night mode key is missing from your phone: how to add it back. Call Routing & Business Hours
- FAQs: Group Messaging Answers to common questions about reminders, blasts, drips, and contacts. Group Messaging & SMS
- How To: Enable Shared SMS Numbers Introduction SMS DIDs can be shared between 2 or more users in VIP. This option a Group Messaging & SMS
- How To: Group Messaging - Access Sign in to Group Messaging for the first time. Group Messaging & SMS
- How To: Group Messaging - Add, Edit, Import, and Delete Contacts Manage your Group Messaging contacts, including CSV imports and opt-out and consent fields. Group Messaging & SMS
- How To: Group Messaging - Apply Drip Campaign Add a contact to an existing drip campaign so scheduled follow-ups start sending. Group Messaging & SMS
- How To: Group Messaging - Create a Blast Campaign Create, schedule, and send a blast to a contact list, with tips to reduce opt-outs. Group Messaging & SMS
- How To: Group Messaging - Create and Edit Contact Lists Build contact lists for blasts and grow them automatically with auto-subscribe keywords. Group Messaging & SMS
- How To: Group Messaging - Create Canned Responses Save pre-written replies, set keyword auto-replies, and choose one as your away message. Group Messaging & SMS
- How To: Group Messaging - Delete a Reminder Delete a scheduled reminder before it sends. Group Messaging & SMS
- How To: Group Messaging - Delete Blast Campaign Delete a blast you no longer need, including drafts and scheduled blasts. Group Messaging & SMS
- How To: Group Messaging - Delete Drip Campaign Permanently delete a drip campaign and stop any messages it hasn't sent. Group Messaging & SMS
- How To: Group Messaging - Delete or Archive Conversation Archive inactive conversations or permanently delete ones you no longer need. Group Messaging & SMS
- How To: Group Messaging - Export Message History Export the message history from a conversation or date range. Group Messaging & SMS
- How To: Group Messaging - Manage Blocked Senders Block a number so its messages aren't stored, and manage your blocked senders list. Group Messaging & SMS
- How To: Group Messaging - Manually Opt-Out a Contact Mark a contact as opted out so they stop receiving messages. Group Messaging & SMS
- How To: Group Messaging - Navigate the Conversation Pane Start, archive, delete, and export conversations, and understand opt-in and consent status. Group Messaging & SMS
- How To: Group Messaging - Number Sharing Share one texting number between several users. Group Messaging & SMS
- How To: Group Messaging - Search for User Guides Find the right Group Messaging guide for what you need to do. Group Messaging & SMS
- How To: Group Messaging - Send a Reminder Message Schedule a one-to-one follow-up message to a contact, then edit or delete it before it sends. Group Messaging & SMS
- How To: Group Messaging - Send an MMS Send pictures and files in a conversation, including size limits. Group Messaging & SMS
- How To: Group Messaging - Send Canned Response Insert a saved canned response into a conversation to reply faster. Group Messaging & SMS
- How To: Group Messaging - Set an Away Message Turn a canned response into an auto-reply for incoming texts while you're away. Group Messaging & SMS
- How To: Group Messaging - Set Up a Drip Campaign Send a series of scheduled follow-up texts, and learn what happens when a contact replies. Group Messaging & SMS
- How To: Group Messaging - Start a New Conversation Start a new text conversation with a contact or number. Group Messaging & SMS
- How To: Group Messaging - Switch Numbers Toggle between your own number and any shared numbers assigned to you. Group Messaging & SMS
- How To: Set Up Email Notifications for Unread Texts and Chats Get an email with the conversation when a text or chat goes unread for five minutes. Group Messaging & SMS
- How To: Use SMS (Texting) An overview of sending and receiving texts from your Crexendo number. Group Messaging & SMS
- Overview: Group Messaging What Group Messaging is and how your team can use it for business texting. Group Messaging & SMS
- Overview: Group Messaging - Conversation Page A tour of the Conversations page, where you send and manage your texts. Group Messaging & SMS
- Problem: Group Messaging - Away Message Troubleshooting Fix away messages that aren't sending or are sending too often. Group Messaging & SMS
- Problem: Group Messaging - Away Messaging Isn't Sending Auto Reply Your away message isn't auto-replying: settings and steps to check. Group Messaging & SMS
- Problem: Group Messaging - Blast Taking Longer to Deliver Why large blasts take time to send, and what to check if one is stuck. Group Messaging & SMS
- Problem: Group Messaging - Can't Edit or Delete a Reminder Why a reminder can't be changed or removed, and what you can do instead. Group Messaging & SMS
- Problem: Group Messaging - Consent Message Status is Not Visible The consent status isn't showing for a contact: what it means and how to fix it. Group Messaging & SMS
- Problem: Group Messaging - Contacts Opting-out after Starting Campaign Many contacts opting out after a campaign: tone, frequency, and consent tips. Group Messaging & SMS
- Problem: Group Messaging - Future Drips Stopped Sending Why later drip messages stopped, usually because the contact replied. Group Messaging & SMS
- Problem: Group Messaging - Message History Exports Troubleshooting Exports keep failing: check the date range and size limits. Group Messaging & SMS
- Problem: Group Messaging - MMS Delivery Issues Picture messages aren't delivering: file size, format, and carrier checks. Group Messaging & SMS
- Problem: Group Messaging - No Reminder on Calendar A scheduled reminder isn't showing on the calendar: what to check. Group Messaging & SMS
- Problem: Group Messaging - Reminder Sent at Wrong Time A reminder went out at the wrong time: check the time zone and schedule. Group Messaging & SMS
- Problem: SMS/MMS will Not Send Texts won't send or arrive: registration, number, and setting checks. Group Messaging & SMS
- Quick Start: Group Messaging Get up and running with Group Messaging: sign in, send texts, and manage contacts. Group Messaging & SMS
- SMS Registration Form Objective Text messaging from a Crexendo number requires a Brand and SMS registra Group Messaging & SMS
- CRM Integrations Connect your CRM to Crexendo VIP with the Integrator Client, including the network requirements (license required). Integrations & SSO
- How To: Download and Install the Integration Plugin Install the standard integration plugin that connects your computer to Crexendo VIP. Integrations & SSO
- How To: Go Integrator Nava - Download and Install Client Symptoms CRM Integrations Eligibility Before installing the Integrator Client, Integrations & SSO
- How To: Go Integrator Nava - Integrate a CRM Objective Link your CRM to the VIP Platform with our Integrator Client! User Con Integrations & SSO
- How To: Go Integrator Nava - Integrate Salesforce Objective NavaGo offers an enhanced integration between the VIP platform and Sale Integrations & SSO
- How To: Go Integrator Nava - Integrate Vinsolutions/CoxAuto Objective NavaGo offers a controlled enhanced integration between the VIP platfor Integrations & SSO
- How To: GSuite - SSO Enrollment User Context I want to enable my Microsoft SSO I want to enroll my account Proc Integrations & SSO
- How To: HubSpot - Create Loup Integration User Context VIP LOUP - Hubspot Custom Search URL Procedure Create a new Loup i Integrations & SSO
- How To: Integrate NICS (IVue) for Coop Customers Connect NICS (IVue) with your phones and Loup for co-op customers. Integrations & SSO
- How To: Loup - Integrate a CRM Objective Crexendo VIP platform offers a standard integration between the VIP pla Integrations & SSO
- How To: Loup - Integrate NICS (IVue Connect) Objective IVue offers customers its Connect product, which is a fully web-based C Integrations & SSO
- How To: Microsoft - SSO Enrollment User Context I want to enable my Microsoft SSO I want to enroll my account Proc Integrations & SSO
- How To: Mobile App - Log In and SSO Sign in to the mobile app, including with single sign-on. Integrations & SSO
- How To: TeamMate Connector - Setup Integration for Teams Objective This article explains how to configure Teams Integration in TeamMate Co Integrations & SSO
- How To: Use the Microsoft Teams Integration with Crexendo Introduction Microsoft Teams can be utilized to make and receive calls on a perso Integrations & SSO
- Overview: Go Integrator Nava for macOS Description This article outlines the necessary steps to configure your firewall/ Integrations & SSO
- FAQs: VIP Portal Expired or Mismatched Time Frame (Always Showing as Expired) Why does an Always T Portal: Users & Settings
- How To: Add a New Contact Add a personal contact in the portal. Portal: Users & Settings
- How To: Add a Shared Contact Add a contact that everyone in your company can see in their directory. Portal: Users & Settings
- How To: Call Another Domain by Dialing an Extension Interdomain Calling Portal: Users & Settings
- How To: Create, Edit, and Reset/Delete Users Introduction: The Users section of the VIP Portal for Managers gives you the abil Portal: Users & Settings
- How To: Delete Department Symptoms VIP Delete Department Procedure You can delete the Department from wit Portal: Users & Settings
- How To: Dial by First Name in the Directory Set the directory to search by the first three letters of a first name instead of a last name. Portal: Users & Settings
- How To: Enable and Use Masquerade Use Masquerade to view and manage a user's settings from the portal without their password. Portal: Users & Settings
- How To: Enable E911 User Notification Objective When a 911 call is made from a large building, there are many instances Portal: Users & Settings
- How To: Import Contacts Import contacts into the portal so they appear in phone and app directories. Portal: Users & Settings
- How To: Navigate the Inventory Section of the Portal Introduction The Inventory section of your Crexendo Portal provides the Office Ma Portal: Users & Settings
- How To: Set Status to Do Not Disturb (DND) Turn Do Not Disturb on or off so calls go straight to voicemail. Portal: Users & Settings
- How To: Use the Portal for Users and Agents Manage your own voicemail, texts, faxes, contacts, answering rules, and call history in the VIP Portal. Portal: Users & Settings
- How To: VIP Portal - Edit a User User Context How to edit users in VIP Portal Eligibility This action can only b Portal: Users & Settings
- Overview: Call Flow and User Extension Range How extension ranges and call flow are planned when your system is built. Portal: Users & Settings
- Overview: User Scopes and Licenses Compare what each VIP license includes, from Voicemail Only through the full user seats. Portal: Users & Settings
- Overview: VIP Portal Description The VIP Portal for Users is a web-based tool that is available to be Portal: Users & Settings
- Problem: User Extension Overlaps with a System Feature An extension conflicts with a system feature code: how to resolve it. Portal: Users & Settings
- Restricted Extensions Restricted Extensions for State and Federal Services Portal: Users & Settings
- VIP 44.5 - Features and Improvements What's New in Your Phone System A quick look at the latest update Your phone syst Release Notes
- VIP Version 45.0.1 - Features and Improvements What's New in Your Phone System A quick look at your upcoming update Your phone s Release Notes
- VIP Version 45.1.2 - Features and Improvements Every version 45 update in plain language, newest first. The latest is v45.1.2, released October 19, 2026. Release Notes
- VIP Version 45.1 - Features and Improvements What's New in SNAPsolution v45.1 A plain-language summary of the new features and Release Notes
- How To: Add a New Voicemail Greeting Record or upload a new voicemail greeting in the portal. Voicemail & Fax
- How To: Fax and Setup a Fax Account Send and receive faxes on Crexendo VIP and choose which email addresses receive incoming faxes. Voicemail & Fax
- How To: Set Up a Group (Shared) Voicemail Box Create a shared voicemail box and let your team access it from desk phones, email, or the mobile app. Voicemail & Fax
- How To: Set Up Enhanced Voicemail Add options for callers in your voicemail, like pressing a key to reach someone. Voicemail & Fax
- How To: Set Up Multi-User Fax Objective Many customers would like the ability to have multiple users receive an Voicemail & Fax
- How To: Use My Voicemail and It's Features Introduction Accessing your voicemail and voicemail settings can be done from sev Voicemail & Fax
- Policy: HIPAA Compliance with Fax How faxing protects sensitive documents, and your responsibilities under HIPAA. Voicemail & Fax
- Problem: Calls Not Routing to the Group Voicemail Calls aren't reaching the group voicemail box: check the call flow and mailbox setup. Voicemail & Fax
- Problem: Voicemails Not Notifying the Inbox or Email Voicemail alerts going to the wrong inbox or email: what to recheck. Voicemail & Fax
- How To: Enable Shared Voicemail Boxes for the Mobile App Give mobile app users access to a shared voicemail box. Web Phone, Mobile App & Meetings
- How To: Mobile App - Add Another Caller to a Call Add a third person to a call from the mobile app. Web Phone, Mobile App & Meetings
- How To: Mobile App - Attended Transfer Talk to the person first, then transfer the call from the mobile app. Web Phone, Mobile App & Meetings
- How To: Mobile App - Check Voicemail Listen to and manage voicemail in the mobile app. Web Phone, Mobile App & Meetings
- How To: Mobile App - Make a Call Place a call from the mobile app. Web Phone, Mobile App & Meetings
- How To: Mobile App - Transfer a Call Transfer a call from the mobile app. Web Phone, Mobile App & Meetings
- How To: Move Video Meetings from Crexendo HD Steps to get your account ready to move from Crexendo HD to the new video meetings. Web Phone, Mobile App & Meetings
- How To: Navigate and Use the Mobile App Make, transfer, and text from your phone, check voicemail, and use the company directory in the VIP Mobile app. Web Phone, Mobile App & Meetings
- How To: Use HD Video Conferencing Start, join, and run HD video meetings, including screen sharing. Web Phone, Mobile App & Meetings
- How To: Use SNAPmobile on Android Install and sign in to SNAPmobile on Android, then use calling, contacts, visual voicemail, and answering rules. Web Phone, Mobile App & Meetings
- How To: Use SNAPmobile on iPhone Install and sign in to SNAPmobile on iPhone, then use calling, contacts, visual voicemail, and answering rules. Web Phone, Mobile App & Meetings
- How To: Use the Web Phone Use your computer as a phone: make and take calls, check voicemail, chat, and change your greeting from your browser. Web Phone, Mobile App & Meetings
- How To: Use Video Meetings Start, schedule, and join HD video meetings, use in-meeting tools, and connect with Outlook. Web Phone, Mobile App & Meetings
- How To: Web Phone - Access Open and sign in to the web phone from your browser. Web Phone, Mobile App & Meetings
- How To: Web Phone - Add Another Caller to a Call Add a third person to a call from the web phone. Web Phone, Mobile App & Meetings
- How To: Web Phone - Check Voicemail Listen to and manage voicemail in the web phone. Web Phone, Mobile App & Meetings
- How To: Web Phone - Make a Call Place a call from the web phone. Web Phone, Mobile App & Meetings
- How To: Web Phone - Park a Call Park a call from the web phone so someone else can pick it up. Web Phone, Mobile App & Meetings
- How To: Web Phone - Transfer a Call Transfer a call from the web phone, blind or attended. Web Phone, Mobile App & Meetings
- Overview: SNAPmobile Description SNAPmobile is a softphone with portal capabilities including a SIP so Web Phone, Mobile App & Meetings
- Problem: Mobile App - Cannot See the Shared Mailbox A shared voicemail box isn't showing in the mobile app: how to fix the subscription. Web Phone, Mobile App & Meetings
- Problem: Mobile App - Push Notification Sent but Device Not Ringing Calls send a push notification but the phone doesn't ring: troubleshooting steps. Web Phone, Mobile App & Meetings
- Problem: Web Phone - Won't Connect or Register Fix a web phone that won’t register or connect, starting with the most common cause: a blocked port 9002. Web Phone, Mobile App & Meetings
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