How To: AI Receptionist - Manage Existing AI

Objective

The CAIRO AI Receptionist is a customizable virtual assistant that answers calls, shares information, routes callers, and can schedule appointments using natural conversation.

You can create multiple AI Receptionists for different needs (e.g., reception, support, sales, billing) and customize each one with your business information, voice preferences, and call routing rules. It helps improve call handling, reduce wait times, and provide a consistent caller experience.
 

User Context

• I need to configure my CAIRO
   

Procedure

All created AI Receptionists appear on the Cairo AI dashboard.

From here, you can:

• Edit configuration 
• Update business information 
• Add or modify knowledge that Cairo pulls from
• Change routing 
• View analytics and usage 
• Deactivate or delete a receptionist 
   

Related Information

• How To: CAIRO - Create and Edit AI Receptionist
• How To: CAIRO - Test AI Receptionist
• How To: CAIRO - Activate AI Receptionist
• How To: CAIRO - View Analytics and Usage
   

Escalation Information

Change Log