User Context
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Contacts are still unsubscribed after import
Procedure
Reimporting does not resubscribe. Unsubscribed contacts remain unsubscribed and must be resubscribed manually.
Escalation Information
Escalation Information: SD3
If you have any questions, concerns, or issues, contact the Service Desk III (SD3) team.
Change Log
| Date | Description |
|---|---|
| Apr 22, 2026 | Article revamped |