For a Video Demonstration:
For a Printable Version, click Here.
How to Place a Call (several options):
- Pick up the handset, enter the phone number, and press “Call.”
- Press
or 
, enter the phone number, and press “Send.” - Enter the phone number, press “Call,” and pick up the handset.
- Press the line key, enter the number, and press “Call.”
How to Answer a Call (several options):
- Speaker phone: select the “Answer” Soft key or
. - Handset: pick up the handset to answer.
-
Headset: press
.
How to Hold & Resume a Call:
- To Hold a Call: press the “Hold” soft key.
- To Resume a Call: press the “Resume” soft key.
How to End a Call:
- On a Handset: press the “End Call” soft key or hang up.
-
On a Headset: press
.
-
On Speakerphone: press .
How to Park a Call:
- While on a call, press the “Transfer” soft key. This will place the call on hold.
- Dial the extension of the Call Park and press the “B. Transfer” soft key.
- The call is now in the Call Park that you sent it to.
- To retrieve the call, dial the extension of the call park.
Note: If you have call parks assigned to a line key, you can simply press the line key to park and unpark a call.
How to Perform a Blind Transfer:
- While on a call, press the “Transfer” soft key.
- Dial the desired phone number or extension.
- Press the “Transfer” soft key again to complete the transfer.
How to Perform an Attended Transfer:
- While on a call, press the “Transfer” soft key.
- Dial the desired phone number or extension.
- Wait for the party to answer and announce that you are transferring a call to them.
- Press the “Transfer” soft key to transfer the call.
How to Check Your Voicemail:
- Select the
button. - Enter your PIN and press # and follow the prompts.
How to Forward Your Calls:
- Press the “Menu” soft key, select “Features,” and select “Call Forward.”
- Select the desired forward type: Always Forward, Busy Forward, and No answer Forward.
- Enter the number you want to forward to.
- Press the “Save” soft key to accept the change.