Article ID:3954138

How To: Grandsteam - Check your Phone's Firmware

Written By Jexter Reyes (Administrator)

Updated at September 24th, 2026

User Context

  • Grandstream Supported Devices & Minimum Firmware
     

Procedure

  1. On the phone, press Menu (or open Settings).
  2. Navigate to Status or System Information (wording varies by model).
  3. Locate Firmware Version and compare it to the table here.

NOTE: Pass criteria

If your firmware is equal to or higher than the minimum listed for your model, you meet the requirement.

 

 

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
Sept 25, 2026 Article revamped