Subcategories

• Overview: Crexendo Desk Phone

  Description A Crexendo desk phone is a VoIP (Voice over Internet Protocol) device optimized for Crexendo’s cloud communication platform, allowing...

  May 6th, 2026 261 views 1 likes
• FAQs: Crexendo Desk Phone

  What’s the difference between Hold and Park? Hold keeps the call on your phone only. Park places the call into...

  May 6th, 2026 110 views 0 likes
• How To: Desk Phone - Check and Manage Voicemail Settings

  Objective You can access your voicemail and its settings through multiple platforms, including your desk phone, mobile app, web phone,...

  April 7th, 2026 220 views 0 likes
• How To: Desk Phone - Answer a Call

  Symptoms How can I answer a call   Procedure When you are not on another call Lift the handset (or...

  May 6th, 2026 178 views 0 likes
• How To: Desk Phone - Make a Call

  Symptoms How can I make a call   Procedure Internal Call Lift the handset. Dial the extension. Press Send (or...

  May 6th, 2026 184 views 0 likes
• How To: Desk Phone - Park a Call

  Symptoms How can I answer a call   Procedure Call Park places a call into a shared “hold queue” so...

  May 6th, 2026 191 views 0 likes
• How To: Desk Phone - Transfer a Call

  Symptoms How can I transfer a call   Procedure There are two common transfer types: Attended (consult first) and Unattended...

  May 6th, 2026 189 views 0 likes
• How To: Desk Phone - Place Call On Hold

  Symptoms How can I place a call on hold using my desk phone   Procedure Press Hold (soft key or...

  May 6th, 2026 171 views 0 likes
• How To: Desk Phone - Conference Call

  Symptoms How can I do a conference call   Procedure NOTE: You can add up to 3 people for a...

  May 6th, 2026 172 views 0 likes
• Problem: Desk Phone - Call Park is Not Working

  Symptoms call park is not working   Procedure Confirm you are dialing the correct park extension (often 9001, 9002, etc.)....

  May 6th, 2026 153 views 0 likes
• Problem: Desk Phone - Star Codes Aren't Working

  Symptoms Star codes are not working   Procedure Some star codes require permissions (monitoring, recording, call center agent codes). Try...

  May 6th, 2026 177 views 0 likes
• Desk Phone - List of GA Firmware

  Symptoms VIP - GA Firmware List   Procedure Desk Phones (Zero Touch Provisionable) Yealink Device Required Firmware Version Yealink T21P...

  May 15th, 2026 262 views 0 likes
• Problem: Desk Phone - Choppy Audio Troubleshooting

  Symptoms person on the other end is cutting in and out I can only hear every other word or every...

  May 29th, 2026 301 views 0 likes
• Device Provisioning Workflow

  Symptoms Device Provisioning Workflow   Procedure   Escalation Information Escalation Information: SD1 If you need additional assistance, contact Crexendo Support...

  June 15th, 2026 43 views 0 likes