Objective
This guide shows you how to create Caller ID-based routing for outbound calls. This will need to be set up by VIP Engineering, and may have an additional cost setup per number:
Symptoms
-
VIP - Change Outbound Caller ID Based on Area Code
Procedure
IMPORTANT: This feature can only be set up by VIP Engineering and is currently still in development. At this time, do not offer this to customers without clearing it with VIP Engineering.
Configure the following:
| Fields | Description |
|---|---|
| Destination |
sip:(area code) *@*
This will allow wildcard for the entire domain |
| Source Name Translation | Caller ID Name |
| Source User Translation | Caller ID Number |
| Description | Name of the Area Code and translation |
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| Jun 1, 2026 | Article migrated and revamped |