Symptoms
- I want to enable my Microsoft SSO
-
I want to enroll my account
Procedure
To enable SSO for accounts, refer to How To: Microsoft - Enable SSO
- Open portal.crexendovip.com/portal and click on the Sign in with Google button
- Google Sign-in window will open up. Input your GSuite/Google credentials.
TIP: If the pop-up does not appear, your pop-up blocker settings on your web browser.
- Input your username and password. You will receive your credentials from the welcome email on Crexendo VIP system.
NOTE: Once you have logged into the GSuite/Google Account, you will the need to tie your CrexendoVIP User account to your GSuite/Google Account Instance.
Extension@Domain is the format of the Crexendo VIP User Account. - Click Enroll
- Click on your profile in the Crexendo VIP Portal and navigate to the Change Account Security section
Escalation Information
Escalation Information: SD2
If you have any questions, concerns, or issues, contact the Service Desk II (SD2) team.
IMPORTANT: Before escalating to SD2, refer to this article.
Change Log
| Date | Description |
|---|---|
| Mar 30, 2026 | Article revamped. |