📌 Bug Fix & Improvements
API Highlights
| API-1965 | Call Center Supervisors can access agent recordings from outbound, off-net calls. |
| API-1976 | Attempted Phaxio faxes no longer show up as voicemail entries. |
| API-1977, API-2210, API-2258 | Improved accuracy of Call Center Stats. |
| API-2156 | Cached remote recordings are now purged by the system. This is configurable by the new API config, OffloadedRecordingLocalKeepDays. |
| API-2257 | Corrected a 44.2 regression issue where Resellers were unable to view SNAPbuilder configurations within a domain they manage. Â |
| API-2259 | The NDP API scope can now read information on any domain on the server. |
CDR Tool Highlights
| CDR-363, CDR-369, CDR-392, CDR-429, CDR-441 |
Improved accuracy of Call Center Stats. |
Portal Highlights
| OMP-4548 | When receiving inbound calls from off-net to a WebPhone, the submitted disposition notes for the call now save properly. |
| OMP-5191 | The time frames "Ends On" column can now be clicked to sort data. |
| OMP-5447 | Answering rules now fully function when adding a new answering rule to the system user of a Default Time Frame Auto Attendant with forwarding to the same auto attendant. |
| OMP-5866 & OMP-5191 |
Made improvements to the presentation of Answering Rules and Time Frames. See a video displaying the new Time Frame UI: Â |
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WebPhone Highlights
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| WP-1789 | Custom statuses are properly reflected in agent statistics. |
| WP-1817 | After beginning an assisted transfer, the Complete Transfer button is visible regardless of card minimization. |
| WP-2000 | Both the caller’s name and phone number appear in entries of the WebPhone’s voicemail tab. |
| WP-2021 | Upper case letters in a domain name are now honored. |