User Context
-
Star codes are not working
Procedure
- Some star codes require permissions (monitoring, recording, call center agent codes).
- Try pressing [SEND] after dialing the code (some phones won’t auto-send star codes).
- Codes can vary by configuration—if you suspect a mismatch, contact support.
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| May 6, 2026 | Article revamped |