Symptoms
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How to assign an auto attendant greeting to play during a specific time frame
Procedure
If you have an auto attendant that will offer the same options regardless of which time frame it is associated with, you can assign an auto attendant greeting to play during a specific time frame. To associate the time frame with an auto attendant greeting:
- Select Auto Attendants from the buttons at the top of the page.
- Select the Auto Attendant you would like to edit. Within the auto attendant, select Intro Greetings.
- Select Add Greeting and choose how you would like to add your greeting:
- Text-To-Speech
- Upload
- Record
- Once you have created your greeting, select the time frame you would like to have the message play.
- Add any additional messages by following the same process, then click Save.
- Click on Inventory and select the phone number you would like to associate the auto attendant with.
- Keep Enable Time Frames set to No. In the Treatment drop-down menu, select Auto Attendant and put the extension of the auto attendant in the blank.
- Click Save.
Related Information
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| Jul 15, 2026 | Article revamped |