Symptoms

• How hotdesk device
   

Procedure

1. In the Manager Portal, navigate to your Domain, then Users.
2. Click Add User
   
   
3. Create a user that will be associated with the hot desk feature. Repeat this process for each user who needs access to the hot desk workstation, provided they do not already have a user account.

   NOTE: Each user who uses the hot desk feature requires their own user account.

    

   TIP: The user's name should reflect the employee using the feature, rather than the generic name provided here

    
4. Check the Add Phone Extension and then click the Add User button.
   
   
    

Escalation Information

Change Log