How To: VIP Web Phone - Add Another Caller to a Call

Written By Jexter Reyes (Administrator)

Updated at April 24th, 2026

How To: VIP Mobile App - Add Another Caller to a Call

Symptoms

  • How can I add another call to my current call
  • How can I do a conference call
  • How can I do a three-way call
  • I want to bring in another caller
     

Procedure

To bring in another caller for a conference or three-way call.

  1. Select Add call, which will place the first caller on hold.
  2. Choose the number to add to the call from your contacts or dial a new number.
  3. Once you have the second caller on the phone, select Join Calls (For VIP Web Phone, select Merge Calls) to activate the conference call.
      

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
Apr 6, 2026 Article revamped