Objective
Reminders let you schedule messages to be sent to individual contacts at a future date and time. This is useful for follow-ups, appointment reminders, and task-based outreach.
TIP: Dates with scheduled messages display have a blue dot above the day number.
Symptoms
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How to delete a reminder
Procedure
NOTE: Once the scheduled send time passes, the reminder can no longer be edited or deleted.
- Select the date on the calendar that the reminder is scheduled for.
- From the list on the right-hand side, click the reminder you want to delete.
- Click Delete to open the confirmation prompt.
- Click OK to confirm deletion.
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| May 15, 2026 | Article revamped |