Article ID:3812788

Problem: VIP Group Messaging - Future Drips Stopped Sending

Written By Jexter Reyes (Administrator)

Updated at May 14th, 2026

Symptoms

  • Future drips have stopped sending
     

Procedure

  • If the contact replied, the system automatically stops any future drips that have not yet been sent.
  • Review the conversation history to confirm a reply was received.
  • If you still need follow-up messages, create a new campaign or reapply the campaign if your workflow allows it.
     

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
May 14, 2026 Article revamped