Introduction
If a customer is bringing their own device into the Crexendo environment, compliance in both the model and the minimum required firmware must be ensured for success.
This reference guide will provide a list of approved phone models, the REQUIRED minimum firmware version, the current target firmware version, the firmware URL, and any additional notes.
Algo Phones
Before flashing, make sure each phone is running the required Minimum Firmware version. After flashing, the phone will update to the current Target Firmware.
Notes:
| Model | Minimum Firmware | Target Firmware | Beta Firmware | Firmware URL |
|---|---|---|---|---|
| 8301 | 3.2.7 | 5.5.1 | N/A | https://www.algosolutions.com/firmware/algo-8301-5.5f.sfw |
| 8373 | 1.6.5 | 5.5.1 | N/A | http://www.algosolutions.com/firmware/algo-8373-1.7.6-bundle.fw |
Crexendo CX Phones
Before flashing, make sure each phone is running the required Minimum Firmware version. After flashing, the phone will update to the current Target Firmware.
Notes:
| Model | Minimum Firmware | Target Firmware | Beta Firmware | Firmware URL |
|---|---|---|---|---|
| CX220 | 1.0.4.71 | 1.0.4.71 | N/A | |
| CX240 | 1.0.4.71 | 1.0.4.71 | N/A | |
| CX270 | 2.0.4.71 | 2.0.4.71 | N/A | |
| CX340 | 2.0.4.71 | 2.0.4.71 | N/A | |
| CX350 | 2.0.4.71 | 2.0.4.71 | N/A | |
| CX430 | 2.0.4.71 | 2.0.4.71 | N/A |
Grandstream Phones
Before flashing, make sure each phone is running the required Minimum Firmware version. After flashing, the phone will update to the current Target Firmware.
Notes:
| Model | Minimum Firmware | Target Firmware | Beta Firmware | Firmware URL |
|---|---|---|---|---|
| GDS3702 | 1.0.3.18 | 1.0.3.18 | N/A | https://www.grandstream.com/support/firmware |
| GDS3710 | 1.0.13.15 | 1.0.13.15 | N/A | https://www.grandstream.com/support/firmware/gds371x-official-firmware |
| GRP2612 | 1.0.6.25 | 1.0.7.32 | N/A | https://www.grandstream.com/support/firmware |
| GRP2613 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GRP2614 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GRP2615 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GRP2616 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GRP2624 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GRP2634 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GRP2650 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GRP2670 | 1.0.11.10 | 1.0.13.59 | N/A | https://www.grandstream.com/support/firmware |
| GXP-2130 | 1.0.11.1 | 1.0.11.103 | N/A | https://www.grandstream.com/support/firmware |
| GXP-2140 | 1.0.11.1 | 1.0.11.103 | N/A | https://www.grandstream.com/support/firmware |
| GXP-2160 | 1.0.11.1 | 1.0.11.103 | N/A | https://www.grandstream.com/support/firmware |
| GXP-2170 | 1.0.11.1 | 1.0.11.103 | N/A | https://www.grandstream.com/support/firmware |
| GXV3350 | 1.0.2.11 | 1.0.3.32 | N/A | https://www.grandstream.com/support/firmware |
| GXV3370 | 1.0.2.11 | 1.0.3.32 | N/A | https://www.grandstream.com/support/firmware |
| GXV3380 | 1.0.2.11 | 1.0.3.32 | N/A | https://www.grandstream.com/support/firmware |
| GXW4216 | 1.0.2.11 | 1.0.31.2 | N/A | https://www.grandstream.com/support/firmware |
| GXW4224 | 1.0.2.11 | 1.0.31.2 | N/A | https://www.grandstream.com/support/firmware |
| GXW4232 | 1.0.2.11 | 1.0.31.2 | N/A | https://www.grandstream.com/support/firmware |
| GXW4248 | 1.0.2.11 | 1.0.31.2 | N/A | https://www.grandstream.com/support/firmware |
| GXW4248a | 1.0.2.11 | 1.0.31.2 | N/A | https://www.grandstream.com/support/firmware |
| HT801 | 1.0.63.3 | 1.0.63.3 | N/A | https://www.grandstream.com/support/firmware |
| HT802 | 1.0.63.3 | 1.0.63.3 | N/A | https://www.grandstream.com/support/firmware |
| HT812 | 1.0.63.3 | 1.0.63.3 | N/A | https://www.grandstream.com/support/firmware |
| HT813 | 1.0.19.6 | 1.0.19.6 | N/A | https://www.grandstream.com/support/firmware |
| HT814 | 1.0.63.3 | 1.0.63.3 | N/A | https://www.grandstream.com/support/firmware |
| HT818 | 1.0.63.3 | 1.0.63.3 | N/A | https://www.grandstream.com/support/firmware |
| WP816 | 1.0.0.1 | 1.0.1.87 | N/A | https://www.grandstream.com/support/firmware |
| WP820 | 1.0.6.1 | 1.0.7.85 | N/A | https://www.grandstream.com/support/firmware |
| WP825 | 1.0.11.78 | 1.0.11.78 | N/A | https://www.grandstream.com/support/firmware |
| WP826 | 1.0.1.87 | 1.0.1.87 | N/A | https://www.grandstream.com/support/firmware |
Mitel Phones
Before flashing, make sure each phone is running the required Minimum Firmware version. After flashing, the phone will update to the current Target Firmware.
Notes:
| Model | Minimum Firmware | Target Firmware | Beta Firmware | Firmware URL |
|---|---|---|---|---|
| 6915 | 6.5.0.224-SIP | 6.5.0.226-SIP | N/A | N/A |
| 6920w | 6.5.0.224-SIP | 6.5.0.226-SIP | N/A | N/A |
| 6930w | 6.5.0.224-SIP | 6.5.0.226-SIP | N/A | N/A |
Polycom Phones
Before flashing, make sure each phone is running the required Minimum Firmware version. After flashing, the phone will update to the current Target Firmware.
Notes:
| Model | Minimum Firmware | Target Firmware | Beta Firmware | Firmware URL |
|---|---|---|---|---|
| Soundpoint IP 5000 | 4.0.14.1987 | 4.0.16.0515 | N/A | https://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html |
| Soundpoint IP 6000 | 4.0.14.1988 | 4.0.16.0516 | N/A | https://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html |
| Soundpoint IP 7000 | 4.0.14.1989 | 4.0.16.0517 | N/A | https://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html |
| CCX400 | 9.0.1 | 9.2.0 | N/A | https://docs.poly.com/category/ccx-opensip |
| CCX500 | 9.0.1 | 9.2.0 | N/A | https://docs.poly.com/category/ccx-opensip |
| CCX600 | 9.0.1 | 9.2.0 | N/A | https://docs.poly.com/category/ccx-opensip |
| CCX700 | 9.0.1 | 9.2.0 | N/A | https://docs.poly.com/category/ccx-opensip |
| Edge E220 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-17 |
| Edge E300 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-18 |
| Edge E320 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-19 |
| Edge E350 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-20 |
| Edge E400 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-21 |
| Edge E450 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-22 |
| Edge E500 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-23 |
| Edge E550 | 8.0.0 | 8.2.0 | N/A | https://support.hp.com/si-en/document/ish_10133939-10133764-24 |
| Studio X2 | 5.9.6.34.32 | 7.2.6.0019 | N/A | https://support.hp.com/sg-en/document/ish_10204382-10204271-13 |
| Trio 8300 | 5.9.6.34.33 | 7.2.6.0020 | N/A | https://support.hp.com/sg-en/document/ish_10204382-10204271-14 |
| Trio 8500 | 5.9.6.34.34 | 7.2.6.0021 | N/A | https://support.hp.com/sg-en/document/ish_10204382-10204271-15 |
| Trio 8800 | 5.9.6.34.35 | 7.2.6.0022 | N/A | https://support.hp.com/sg-en/document/ish_10204382-10204271-16 |
| Trio C60 | 5.9.6.34.36 | 7.2.6.0023 | N/A | https://support.hp.com/sg-en/document/ish_10204382-10204271-17 |
| VVX101 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX150 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX1500 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX201 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX250 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX300 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX301 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX310 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX311 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX350 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX400 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX401 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX410 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX411 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX450 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX500 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX501 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX600 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
| VVX601 | 4.0.14 | 6.4.6 | N/A | https://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html |
Snom Phones
Before flashing, make sure each phone is running the required Minimum Firmware version. After flashing, the phone will update to the current Target Firmware.
Notes:
| Model | Minimum Firmware | Target Firmware | Beta Firmware | Firmware URL |
|---|---|---|---|---|
| D120 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D140 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D150 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D713 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D717 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D735 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D785 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D787 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D812 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| D815 | 10.1.100.1 | 10.1.169.16 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| M100KLE | 1.0.5.17 | 1.0.6.0 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| M500 | 10.1.84.12 | 10.1.198.23 | N/A | https://service.snom.com/spaces/wiki/pages/234328847/Snom+Products |
| PA-1 | 10.1.137.15 | 10.1.1169.13 | N/A | https://service.snom.com/spaces/wiki/pages/234331302/PA1+-+Firmware |
Yealink Phones
Before flashing, make sure each phone is running the required Minimum Firmware version. After flashing, the phone will update to the current Target Firmware.
Notes:
| Model | Minimum Firmware | Target Firmware | Beta Firmware | Firmware URL |
|---|---|---|---|---|
| AX83H | 180.87.0.5 | 180.87.0.5 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| CP920 | 148.86.0.5 | 148.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| CP925 | 148.86.0.5 | 148.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| CP935W | 149.86.0.25 | 148.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| CP960 | 142.86.10 | 148.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| CP965 | 143.86.0.10 | 148.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T31G | 35.83.0.120 | 35.83.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T31W | 124.86.0.75 | 124.86.0.75 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T32G | 35.83.0.120 | 35.83.0.120 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T33G | 124.86.0.75 | 124.86.0.75 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T34W | 124.86.0.75 | 124.86.0.75 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T40G | 35.83.0.120 | 35.83.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T41S | 66.85.0.5 | 66.86.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T42G | 35.83.0.120 | 35.83.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T42S | 66.85.0.5 | 66.86.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T42U | 108.86.0.90 | 108.86.0.90 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T43U | 108.86.0.90 | 108.86.0.91 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T44U | 108.86.0.90 | 108.86.0.92 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T44W | 108.86.0.90 | 108.86.0.93 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T46G | 35.83.0.120 | 108.86.0.94 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T46S | 66.85.0.5 | 66.86.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T46U | 108.86.0.90 | 108.86.0.90 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T48G | 35.83.0.120 | 35.83.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T48S | 66.85.0.5 | 66.86.0.160 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T48U | 108.86.0.90 | 108.86.0.90 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T52S | 96.86.0.70 | 96.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T53 | 96.86.0.70 | 96.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T53W | 96.86.0.70 | 96.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T54S | 96.86.0.70 | 96.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T54W | 96.86.0.70 | 96.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T56A | 96.86.0.70 | 96.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T57W | 96.86.0.70 | 96.87.0.15 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T58V | 150.86.0.49 | 150.86.0.49 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |
| SIP-T58W | 150.86.0.50 | 150.86.0.50 | N/A | https://support.yealink.com/en/portal/docList?archiveType=software&productCode=dc5532fcaf274a33 |