How To: Yealink - Upgrade the Software for Phone

User Context

• To Upgrade the Software for a Yealink Phone
• Upgrading Yealink Firmware
   

Procedure

1. Grab the IP address of the device by pressing the OK button (may be different on some devices, see FAQs)
   • If Crexendo is performing the upgrade, have the customer go to join.zoho.com, and we will provide the session ID.
      
2. Once connected remotely, launch Google Chrome, enter the phone’s IP address, and press Enter.
3. You will most likely receive a Your connection is not private warning when entering the IP. Click Advanced at the bottom, and then click Proceed to (IP address).
   
   
   This will take you to the login page.
   
    
   • If the device was purchased from Crexendo, it will either be: 
     • Username: admin
     • Password: admin
       
       OR
        
     • Username: admin
     • Password: 2739
        
4. Once logged in, go to Settings on the left-hand side and then select Upgrade. Next to Upgrade Firmware, select Browse and select the firmware you want to upload. 

   IMPORTANT: While updating firmware, do not refresh the browser or reboot the phone.

    
   
    

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