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AI Receptionist (CAIRO) & Voice AI

Problem: Office Manager Can't See CAIRO Tile

The AI Receptionist tile is missing from the portal: what to check.

User Context

  • The Office Manager doesn’t see the CAIRO tile in VIP Portal
  • No CAIRO icon in VIP Portal
     

Procedure

Confirm the following:

  • Have the Office Manager log out and log back in.
  • Confirm CAIRO was enabled on the correct domain.
     

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
Apr 17, 2026 Article revamped

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