Problem: CAIRO - Enabled Domain, but I don’t See the AI Receptionist User

Written By Jexter Reyes (Administrator)

Updated at April 24th, 2026

Symptoms

  • enabled the domain
  • I don’t see the AI Receptionist user or ConfigUI
      

Procedure

  1. Refresh the domain view and confirm the correct domain was enabled.
  2. Re-open the CAIRO app, then go to Manage Domains and confirm the domain shows as enabled.

If objects still do not appear, refer to the escalation information below.
 

Escalation Information

Escalate to the Marketplace/Admin team per your internal process.

 

Change Log

Date Description
Apr 17, 2026 Article revamped