Objective
The CAIRO AI Receptionist is a customizable virtual assistant that answers calls, shares information, routes callers, and can schedule appointments using natural conversation.
You can create multiple AI Receptionists for different needs (e.g., reception, support, sales, billing) and customize each one with your business information, voice preferences, and call routing rules. It helps improve call handling, reduce wait times, and provide a consistent caller experience.
Symptoms
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I need to configure my CAIRO
Procedure
All created AI Receptionists appear on the Cairo AI dashboard.
From here, you can:
- Edit configuration
- Update business information
- Add or modify knowledge that Cairo pulls from
- Change routing
- View analytics and usage
- Deactivate or delete a receptionist
Related Information
- How To: CAIRO - Create and Edit AI Receptionist
- How To: CAIRO - Test AI Receptionist
- How To: CAIRO - Activate AI Receptionist
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How To: CAIRO - View Analytics and Usage
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| Apr 17, 2026 | Article revamped |