Objective
Crexendo VIP Group Messaging provides the platform for your business to send and receive SMS/MMS to/from your clients using several tools including auto responses, drip campaigns, text blasts, reminders, and more.
User Context
- How can I access the VIP group messaging in the Portal?
-
How can I access the VIp group messaging via Mobile app?
Procedure
via Portal
- Login to your Crexendo VIP Portal
NOTE: If VIP Group Messaging has been enabled for your user, it will appear next to the “Apps” section on the upper right side of your portal.
- Select VIPGroupMessage to launch VIP Group Messaging in a new tab. The platform uses your portal login information to log you in.
via Mobile App
- Open your Crexendo VIP Mobile Application.
- Select VIPMenu from the navigation bar.
- Select VIP Group Message
Escalation Information
Escalation Information: SD2
If you have any questions, concerns, or issues, contact the Service Desk II (SD2) team.
IMPORTANT: Before escalating to SD2, refer to this article.
Change Log
| Date | Description |
|---|---|
| Mar 31, 2026 | Article revamped. |