Group Messaging & SMS
Business texting, shared numbers, and group messaging campaigns.
I want to…
- FAQs: Group Messaging Answers to common questions about reminders, blasts, drips, and contacts.
- How To: Enable Shared SMS Numbers Introduction SMS DIDs can be shared between 2 or more users in VIP. This option a
- How To: Group Messaging - Access Sign in to Group Messaging for the first time.
- How To: Group Messaging - Add, Edit, Import, and Delete Contacts Manage your Group Messaging contacts, including CSV imports and opt-out and consent fields.
- How To: Group Messaging - Apply Drip Campaign Add a contact to an existing drip campaign so scheduled follow-ups start sending.
- How To: Group Messaging - Create a Blast Campaign Create, schedule, and send a blast to a contact list, with tips to reduce opt-outs.
- How To: Group Messaging - Create and Edit Contact Lists Build contact lists for blasts and grow them automatically with auto-subscribe keywords.
- How To: Group Messaging - Create Canned Responses Save pre-written replies, set keyword auto-replies, and choose one as your away message.
- How To: Group Messaging - Delete a Reminder Delete a scheduled reminder before it sends.
- How To: Group Messaging - Delete Blast Campaign Delete a blast you no longer need, including drafts and scheduled blasts.
- How To: Group Messaging - Delete Drip Campaign Permanently delete a drip campaign and stop any messages it hasn't sent.
- How To: Group Messaging - Delete or Archive Conversation Archive inactive conversations or permanently delete ones you no longer need.
- How To: Group Messaging - Export Message History Export the message history from a conversation or date range.
- How To: Group Messaging - Manage Blocked Senders Block a number so its messages aren't stored, and manage your blocked senders list.
- How To: Group Messaging - Manually Opt-Out a Contact Mark a contact as opted out so they stop receiving messages.
- How To: Group Messaging - Navigate the Conversation Pane Start, archive, delete, and export conversations, and understand opt-in and consent status.
- How To: Group Messaging - Number Sharing Share one texting number between several users.
- How To: Group Messaging - Search for User Guides Find the right Group Messaging guide for what you need to do.
- How To: Group Messaging - Send a Reminder Message Schedule a one-to-one follow-up message to a contact, then edit or delete it before it sends.
- How To: Group Messaging - Send an MMS Send pictures and files in a conversation, including size limits.
- How To: Group Messaging - Send Canned Response Insert a saved canned response into a conversation to reply faster.
- How To: Group Messaging - Set an Away Message Turn a canned response into an auto-reply for incoming texts while you're away.
- How To: Group Messaging - Set Up a Drip Campaign Send a series of scheduled follow-up texts, and learn what happens when a contact replies.
- How To: Group Messaging - Start a New Conversation Start a new text conversation with a contact or number.
- How To: Group Messaging - Switch Numbers Toggle between your own number and any shared numbers assigned to you.
- How To: Set Up Email Notifications for Unread Texts and Chats Get an email with the conversation when a text or chat goes unread for five minutes.
- How To: Use SMS (Texting) An overview of sending and receiving texts from your Crexendo number.
- Overview: Group Messaging What Group Messaging is and how your team can use it for business texting.
- Overview: Group Messaging - Conversation Page A tour of the Conversations page, where you send and manage your texts.
- Problem: Group Messaging - Away Message Troubleshooting Fix away messages that aren't sending or are sending too often.
- Problem: Group Messaging - Away Messaging Isn't Sending Auto Reply Your away message isn't auto-replying: settings and steps to check.
- Problem: Group Messaging - Blast Taking Longer to Deliver Why large blasts take time to send, and what to check if one is stuck.
- Problem: Group Messaging - Can't Edit or Delete a Reminder Why a reminder can't be changed or removed, and what you can do instead.
- Problem: Group Messaging - Consent Message Status is Not Visible The consent status isn't showing for a contact: what it means and how to fix it.
- Problem: Group Messaging - Contacts Opting-out after Starting Campaign Many contacts opting out after a campaign: tone, frequency, and consent tips.
- Problem: Group Messaging - Future Drips Stopped Sending Why later drip messages stopped, usually because the contact replied.
- Problem: Group Messaging - Message History Exports Troubleshooting Exports keep failing: check the date range and size limits.
- Problem: Group Messaging - MMS Delivery Issues Picture messages aren't delivering: file size, format, and carrier checks.
- Problem: Group Messaging - No Reminder on Calendar A scheduled reminder isn't showing on the calendar: what to check.
- Problem: Group Messaging - Reminder Sent at Wrong Time A reminder went out at the wrong time: check the time zone and schedule.
- Problem: SMS/MMS will Not Send Texts won't send or arrive: registration, number, and setting checks.
- Quick Start: Group Messaging Get up and running with Group Messaging: sign in, send texts, and manage contacts.
- SMS Registration Form Objective Text messaging from a Crexendo number requires a Brand and SMS registra
No articles match this filter.