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Call History & Recordings

Viewing call history and managing, storing, and playing back call recordings.

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    • How To: VIP Portal - Filter Call History

      User Context How to filter call history in VIP Portal   Procedure Select Filter from the top left side of...

      May 6th, 2026 308 views 0 likes

    • How To: VIP Portal - Add Remote Storage Configuration

      User Context Offloading Call Recordings to Third Party Services   Procedure Go to the VIP Portal and navigate to the...

      May 7th, 2026 178 views 0 likes

    • How To: VIP Portal - Edit Remote Storage Configuration

      User Context VIP - Offloading Call Recordings to Third Party Services    Procedure After remote storage has been configured, the...

      May 7th, 2026 154 views 0 likes

    • How To: VIP Portal - Playback Archived Recording

      User Context VIP - Offloading Call Recordings to Third Party Services   Procedure For playback in the VIP Portal, use...

      May 7th, 2026 210 views 0 likes

    • How To: Record All Domain

      User Context VIP Record All Domain   Procedure NOTE: Must be done in Admin UI; there is also a feature...

      June 1st, 2026 92 views 0 likes

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