Voicemail & Fax

Greetings, group mailboxes, voicemail-to-email, and faxing.

• How To: Add a New Voicemail Greeting Record or upload a new voicemail greeting in the portal.
• How To: Fax and Setup a Fax Account Send and receive faxes on Crexendo VIP and choose which email addresses receive incoming faxes.
• How To: Set Up a Group (Shared) Voicemail Box Create a shared voicemail box and let your team access it from desk phones, email, or the mobile app.
• How To: Set Up Enhanced Voicemail Add options for callers in your voicemail, like pressing a key to reach someone.
• How To: Set Up Multi-User Fax Objective Many customers would like the ability to have multiple users receive an
• How To: Use My Voicemail and It's Features Introduction Accessing your voicemail and voicemail settings can be done from sev
• Policy: HIPAA Compliance with Fax How faxing protects sensitive documents, and your responsibilities under HIPAA.
• Problem: Calls Not Routing to the Group Voicemail Calls aren't reaching the group voicemail box: check the call flow and mailbox setup.
• Problem: Voicemails Not Notifying the Inbox or Email Voicemail alerts going to the wrong inbox or email: what to recheck.