User Context
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How to export messages
Procedure
You can export message history from an individual conversation using Export Messages.
NOTE: Depending on the number of messages, the export process can take up to 30 seconds. A download prompt will appear when complete.
- Click Export to open the export options modal.
- Choose a start and end date.
NOTE: Start and end dates must be within 7 days of each other.
- Select an export format: CSV or HTML.
- Click Export to begin the export.
Related Information
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| May 14, 2026 | Article revamped |