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Group Messaging & SMS

Problem: VIP Group Messaging - Consent Message Status is Not Visible

User Context

  • Consent message is not available
     

Procedure

If the consent message status is not visible for a user, verify the organization-level consent requirement setting and user assignment.
 

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
May 14, 2026 Article revamped

 

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