Symptoms

• There is an outdated article
• Broken links or image
• Need a change to the step-by-step process
• Inconsistent information
   

Cause

If the article has the following:

• Outdated information
• Broken links and hyperlinks
• Blurred and unclear screenshots
   

Procedure

Flagging a Specific Section

1. Go to the article and highlight the content that needs to be updated
   
   
2. Click Add Feedback for this Selection. 
   
   
   Alternatively, you can flag the entire article by scrolling down and clicking Give feedback about this article.
   
   
3. Under How can we improve this article? section, select an option:
   • Inaccurate: Doesn't match what I see in the product
   • Hard to Understand: Unclear or translation is wrong
   • Missing info: Relevant but not comprehensive
   • Irrelevant: Doesn’t match the title and/or my expectations
   • Minor errors: Formatting issues, typos, and/or broken links
   • Other
     
     
4. Hit Submit
   
   
   This will notify the Knowledge Management of your request.
    

Escalation Information

For inquiries and concerns, contact Jex Reyes
 

Change Log