Introduction

The Crexendo VIP HD Platform delivers rich High-Definition video meetings for one-on-one sessions, team meetings, and webinars for up to 200 participants. Other valuable features include:

• On demand or scheduled HD video meetings.
• Group meetings.
• Team rooms with persistent chat and document sharing.
• Webinars for up to 200 attendees
• Integrated presence with your Crexendo VIP communications system.
• HD video and audio with convenient one-click-to-join access.

This guide provides the steps to access the HD platform, start a new meeting, join a scheduled meeting, create a meeting room, and options within a meeting.

How to Access the HD Platform from Your Web Browser

1. Go to https://portal.crexendovip.com/video/
2. Login with your Crexendo credentials or join as a guest.

How to Access the HD Platform from the VIP Portal

1. Login to your Crexendo VIP Portal at https://portal.crexendovip.com
2. Select “Apps” in the upper right side of your portal and select “CrexendoHD.”

How to Start or Schedule a New Meeting

1. From the HD main menu, select “Start A New Meeting” or “Schedule a Meeting”.
2. You have the options to give the meeting a name and description for any attendees.
3. If you chose to schedule a future meeting, add the date, time, time zone, and if the meeting is a one-time meeting or if it is recurring.

4. Choose the meeting type:
   1. Conference: This option would be for a meeting that would allow for discussion and collaboration. The maximum number of attendees is 25.
   2. Webinar: This option would be for presenting up to large groups of people. The maximum number of attendees us 1000.
5. Choose the Video and audio options for the meeting. These options include allowing camera and screensharing capabilities and microphone capabilities for attendees to be able to turn on their microphone.
6. Choose the Options you would like to allow for the meeting:
   1. Enable chat for sending messages during the meeting.
   2. Hosts can edit meeting for editing settings.
   3. Hide viewers list and count.
   4. Require invitation or registration to join.
   5. Wait for host which keeps attendees in the “waiting room”.
   6. Record meeting.
   7. Require passcode to join.
7. The Join Information displays the Meeting ID, Meeting URL, and direct dial in number for the meeting. All the meeting information can be copied to your clipboard to paste into an email by selecting “Copy to Clipboard” next to “Join Information.”
8. Select “Next” to proceed to joining the meeting.

9. Check your Microphone input, Audio output, and Camera settings to ensure all are working correctly. Select “Test Audio” to confirm the sound is coming through the correct output that you have set.
10. If you choose to use a phone for your audio, select either the dial in option and call in using the information provided or select “Call Me” and enter your direct phone number to have the platform call you to join the meeting.

11. Select “Join Meeting” or “Save” if you are scheduling a future meeting. 

How to Join a Scheduled Meeting

1. Login to the HD Platform.
2. Select “Join A Meeting”.
3. Enter the Meeting ID in the blank and select “Next”.
4. Check your Microphone input, Audio output, and Camera settings to ensure all are working correctly. Select “Test Audio” to confirm the sound is coming through the correct output that you have set.
5. If you choose to use a phone for your audio, select either the dial in option and call in using the information provided or select “Call Me” and enter your direct phone number to have the platform call you to join the meeting.

6. Select “Join Meeting.”

How to Create a Dedicated Meeting Room

1. Login to the HD platform.
2. Select “Create A Meeting Room” from the list.

3. Give your meeting room a name and go choose the options you would like enabled in your meeting room. The “Join Information” will remain the same which can be sent out in any recurring meeting you may want to setup.

4. Select “Save” to complete your Meeting Room.
5. Your Meeting Room can be accessed by launching the HD platform and select “Rooms”. Any meeting rooms that have been created will appear here.

6. To access your meeting room, select the “arrow” icon. To edit your meeting room, select the name of your meeting room to launch the options page.

Options Within a Meeting