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Whether you are upgrading from our Crexendo Classic software or are brand new to Crexendo, we are excited to welcome...
July 15th, 2025 114 views 0 likes
Introduction: The Users section of the VIP Portal for Managers gives you the ability to manage your users in one...
July 16th, 2025 105 views 0 likes
How to Create a Ring Group Ring Groups can be created to call specific extensions at the same time. This...
July 28th, 2025 55 views 0 likes
For a video demonstration, go to: https://www.youtube.com/watch?v=YJ7DjUW3pAU&list=PLXADOltuavV9jC_HL7NiOiBoKA9VZIBxm&index=9 To add a shared contact that will be shared in all user’s...
July 28th, 2025 54 views 0 likes
Introduction Conference Bridges are a great way of meeting via telephone. This guide contains all the information necessary to operate...
July 28th, 2025 59 views 0 likes
Introduction Auto Attendants (AA) act as a main menu for callers. The menu can be the first step in your...
July 28th, 2025 70 views 0 likes
Introduction Call Queues can be used to route calls to specific groups of users in your domain. The queue places...
July 31st, 2025 89 views 0 likes
Introduction Time Frames are set periods of time that you want your phone system to follow. This could include scenarios...
August 4th, 2025 69 views 0 likes
Introduction Crexendo VIP Portal allows you to add customized hold music and messages to your call queues for your customers. ...
August 13th, 2025 68 views 0 likes
Introduction The Inventory section of your Crexendo Portal provides the Office Manager an organized list of your domain’s direct dial...
August 25th, 2025 41 views 0 likes
Introduction The Call History section of the VIP Portal shows any calls to and from the domain or to and...
September 3rd, 2025 25 views 0 likes
Introduction: In the Call History section of the VIP Portal, administrators can block calls coming to the domain. In the...
September 3rd, 2025 30 views 0 likes
Introduction Crexendo VIP Voice Studio enables you to create professional welcome greetings, auto-attendant, IVR (Interactive Voice Response), and call menu...
September 5th, 2025 26 views 0 likes
Introduction Call Center for Supervisors gives a call queue supervisor the ability to access Call Center for queue analytics, the...
September 8th, 2025 24 views 0 likes
Introduction VIP Analytics is a tool designed for Office Managers and Call Center Supervisors to keep your team up to...
September 8th, 2025 27 views 0 likes
Introduction VIP Call Center gives you the ability to gather data on queues and agents in your Crexendo VIP environment....
September 8th, 2025 20 views 0 likes
Introduction The VIP Portal provides the option to record calls that occur in your domain. These recordings can be used...
September 9th, 2025 26 views 0 likes
Introduction The VIP Portal for Users is a web-based tool that is available to be used to access your own...
September 10th, 2025 55 views 0 likes
Introduction This guide contains the procedures to use the faxing features on the VIP Platform for both inbound and outbound...
September 11th, 2025 22 views 0 likes
Introduction This guide illustrates how to use SNAPbuilder to change the feature and line buttons on your Crexendo desk phone. ...
September 11th, 2025 27 views 0 likes
Introduction VIP Mobile is a mobile app that you log into using your iPhone or Android device, and functions as...
September 12th, 2025 13 views 0 likes