Symptoms
- The Office Manager doesn’t see the CAIRO tile in VIP Portal
-
No CAIRO icon in VIP Portal
Procedure
Confirm the following:
- Have the Office Manager log out and log back in.
- Confirm CAIRO was enabled on the correct domain.
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| Apr 17, 2026 | Article revamped |