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Voicemail & Fax

Problem: Voicemails Not Notifying the Inbox or Email

Voicemail alerts going to the wrong inbox or email: what to recheck.

Jexter Reyes

Updated October 22nd, 2026

1 min read

User Context

Re-check the Group Voicemail user’s Voicemail tab settings.
Confirm voicemail-to-email is enabled, and the delivery email matches the shared mailbox/DG.
If using a distribution group, confirm membership and delivery rules on the email side.

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

Date	Description
May 22, 2026	Article revamped

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