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Group Messaging & SMS

Problem: VIP Group Messaging - Blast Taking Longer to Deliver

User Context

  • My Blast is taking longer than expected to deliver
     

Procedure

Follow these guidelines:

  • Blasts are sent using a time-based queue and may take time depending on message volume.
  • Carrier throughput limits can slow delivery for bulk sends.
  • Consider scheduling during off-peak hours and spacing out large sends.
     

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
May 15, 2026 Article revamped

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