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Group Messaging & SMS

Problem: VIP Group Messaging - Reminder Sent at Wrong Time

User Context

  • My reminder was sent at the wrong time
     

Procedure

Follow these guidelines:

  • Double-check the timezone selected when creating the reminder.
  • Edit the reminder (if still before send time) and update the timezone/time, then click Update.
     

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
May 15, 2026 Article revamped

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