Symptoms
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How to apply a drip campaign
Procedure
Drip campaigns are scheduled message sequences designed to engage contacts over time. When applied, messages are scheduled consecutively based on the campaign’s configured intervals.
EXAMPLE: Sample Scheduling
- Drip 1 interval: 1 day → sends 1 day from now
- Drip 2 interval: 3 days → sends 3 days from now
- Drip 3 interval: 5 days → sends 5 days from now
Drip messages continue until the contact replies. If a reply is received before scheduled messages are sent, any unsent drip messages are automatically deleted.
- In the message composer area, click the water droplet icon to open the drip campaign modal.
- Select a campaign to view its preview.
- Click Apply Campaign to start the sequence.
NOTE: Drip campaigns may not be enabled for every account type, and they will be disabled for contacts that are opted out of marketing and automations.
Related Information
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| May 14, 2026 | Article revamped |