Who is this for?
- All Users
Purpose
- Provide a reference list of countries where Crexendo can provide numbers and port numbers from, and set expectations for international port requests.
Overview
Crexendo supports international number provisioning (getting new numbers) and porting (moving an existing number to Crexendo) for the countries listed below.
International Porting Response Time (Important)
- When porting international numbers, there is a 24-hour business response time for any questions or inquiries.
- Example: Requests made Friday after 5:00 PM ET may not have notification until Tuesday at 8:00 AM ET.
Supported Countries
Crexendo can provide numbers and port numbers from:
- Albania
- Angola
- Argentina
- Australia
- Austria
- Belgium
- Belize
- Bolivia
- Bosnia and Herzegovina
- Brazil
- Bulgaria
- Cambodia
- Canada
- Colombia
- Costa Rica
- Croatia
- Cyprus
- Czech republic
- Denmark
- Dominican Republic
- Ecuador
- El Salvador
- Estonia
- Finland
- France
- Georgia
- Germany
- Ghana
- Greece
- Guatemala
- Honduras
- Hong Kong
- Hungary
- Iceland
- Indonesia
- Ireland
- Israel
- Italy
- Ivory Coast
- Japan
- Kazakhstan
- Kenya
- Laos
- Latvia
- Liberia
- Lithuania
- Luxembourg
- Macedonia
- Malaysia
- Malta
- Mexico
- Montenegro
- Mozambique
- Myanmar
- Netherlands
- New Zealand
- Nicaragua
- Nigeria
- Norway
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Portugal
- Puerto Rico
- Romania
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- Thailand
- Turkey
- Uganda
- UK
- Ukraine
- United States
- Uzbekistan
- Vietnam
- Zambia
- Zimbabwe
Troubleshooting & Notes
- If you don’t see your country listed: It is not currently supported for international provisioning/porting.
- If your port request is urgent: Submit the request as early as possible during business hours to avoid weekend queue delays.
- If you haven’t received an update: Remember international port requests follow the 24-hour business response time standard.
FAQ
Does “24-hour response time” mean calendar time?
No—international porting follows a 24-hour business response time. Requests submitted after business hours or over the weekend may not be reviewed until the next business window.
Why would a Friday evening request not be updated until Tuesday morning?
International port requests submitted after 5:00 PM ET on Friday may fall into the next available processing window, and notification may not occur until Tuesday at 8:00 AM ET.
Can Crexendo both provide new numbers and port existing numbers for these countries?
Yes—this list represents countries where Crexendo can provide numbers and port numbers from.
Need More Help?
If you need additional assistance, please contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com — our team is happy to help!