User Context
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How to enable flexible caller ID
Procedure
NOTE: Flexible ID requests go to SD3.
- SD3 will need the phone numbers the customer intends to use for Flexible Caller ID.
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Once the Flexible Caller IDs have been created, SD3 will provide the corresponding Flexible Caller ID codes to the original requester via email.
Escalation Information
Escalation Information: SD3
If you have any questions, concerns, or issues, contact the Service Desk III (SD3) team.
Change Log
| Date | Description |
|---|---|
| Aug 11, 2026 | Article created |