Article ID:3954169

How To: Polycom - Check your Phone's Firmware

Written By Jexter Reyes (Administrator)

Updated at September 24th, 2026

User Context

  • Poly Supported Devices
     

Procedure

  1. On the phone, press Menu (or open Settings).
  2. Navigate to Status or System Information (wording varies by model).
  3. Locate Software/Firmware Version and compare it to the table here.

NOTE: Pass criteria

If your firmware is equal to or higher than the minimum listed for your model, you meet the requirement.

 

 

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
Sept 25, 2026 Article revamped