Objective
MMS (Multimedia Messaging) in Business Marketing Messaging lets you send a file attachment (like an image, PDF, or contact card) along with a subject line and message text—helpful for marketing, announcements, and richer customer communications.
Symptoms
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I don’t see Attach message (MMS)
Procedure
MMS is not enabled on your account yet. Follow the Escalation Information below to have MMS activated.
Escalation Information
Escalation Information: SD3
If you have any questions, concerns, or issues, contact the Service Desk III (SD3) team.
Change Log
| Date | Description |
|---|---|
| Apr 28, 2026 | Article revamped |