Symptoms
-
I can’t edit or delete a reminder
Procedure
Reminders can only be edited or deleted before their scheduled date/time.
If the scheduled send time has passed, create a new reminder for a future date instead.
Related Information
- How To: VIP Group Messaging - Create or Edit Reminder
-
How To: VIP Group Messaging - Delete a Reminder
Escalation Information
Escalation Information: SD1
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Change Log
| Date | Description |
|---|---|
| May 15, 2026 | Article revamped |