Article ID:3812152

Problem: VIP Group Messaging - Consent Message Status is Not Visible

Written By Jexter Reyes (Administrator)

Updated at May 15th, 2026

Symptoms

  • Consent message is not available
     

Procedure

If the consent message status is not visible for a user, verify the organization-level consent requirement setting and user assignment.
 

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
May 14, 2026 Article revamped