Apps & Services Issues
Problems with the mobile app, web phone, or AI Receptionist.
I want to…
- Problem: AI Receptionist - Can't Log In to Marketplace User Context I can’t log in to the Marketplace authentication fails Procedure V
- Problem: AI Receptionist - Enabled Domain, but I don’t See the AI Receptionist User User Context enabled the domain I don’t see the AI Receptionist user or ConfigUI
- Problem: AI Receptionist - Redundancy Objective For added reliability, configure an alternate call flow to handle calls
- Problem: AI Receptionist - Troubleshooting Objective The CAIRO AI Receptionist is a customizable virtual assistant that answ
- Problem: Mobile App - Cannot See the Shared Mailbox A shared voicemail box isn't showing in the mobile app: how to fix the subscription.
- Problem: Mobile App - Push Notification Sent but Device Not Ringing Calls send a push notification but the phone doesn't ring: troubleshooting steps.
- Problem: Office Manager Can't See CAIRO Tile The AI Receptionist tile is missing from the portal: what to check.
- Problem: Web Phone - Won't Connect or Register Fix a web phone that won’t register or connect, starting with the most common cause: a blocked port 9002.
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