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Call Routing & Business Hours

Problem: Cannot Get Out of Night Mode

Night mode stays on: how to turn it off from Inventory and get normal call routing back.

User Context

  • I am having problem with my Night Mode button
     

Procedure

  1. Go to Inventory, then select the Phone Number routing.
  2. Drag the Night Mode time frame to the bottom of the other time frames.
  3. Select Save and test again.
      

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
Apr 16, 2026 Article revamped

 

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