Symptoms
-
My reminder was sent at the wrong time
Procedure
Follow these guidelines:
- Double-check the timezone selected when creating the reminder.
- Edit the reminder (if still before send time) and update the timezone/time, then click Update.
Related Information
- How To: VIP Group Messaging - Create or Edit Reminder
-
How To: VIP Group Messaging - Delete a Reminder
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| May 15, 2026 | Article revamped |